Parts Counter Sales
The Parts Counter Person represents the Parts Department by selling the needed parts and accessories to retail customers, wholesale customers, and service department technicians in an efficient and timely manner.
Responsibilities and Duties
Pull purchased parts from inventory for customers and technicians
Determine availability, create parts requisition, and submit order as required for non-stock parts.
Answers phone calls, providing information and prices to customers
Respond in a timely fashion to all parts inquires via email and ecommerce.
Assist walk-in customers in correctly selling the required parts and suggested related companion parts
Assist in invoicing and shipping for eCommerce business
Process and organize orders for daily shipment, delivery, or pick-up.
Takes phone parts orders by following all procedures and documenting all required information
Receives and ships parts in accordance with company policies
Ensures all cash, credit, charge, purchase order, invoice and tax exempt sales are processes in accordance with company policies and accompanied by required documents.
Replenishes assigned inventory daily
Ensures that all parts returns are properly tagged for organizational efficiency
Conducts daily perpetual inventory control activities and audits
Delivers parts as requested
Completes all documents, forms, and reports in accordance with company policy
Ensures that the work areas and customer waiting area are kept clean
Attends training on request
Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications and Skills
Desire to be the best at your craft
2 + Years auto parts experience
Ability to work in a process driven environment
18 Years of Age or Older
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
Strength to lift 50 lbs of merchandise
Clear speaking and attentive listening skills
Must be neat & clean in appearance, have a valid driver's license, acceptable driving record and pass a pre-employment drug screening.